Embrace Cloud Technology into Your Own Environment

Modernize alarm reception with Farwest. Designed for seamless connectivity and the widest compatibility range of security brands in the industry.

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Alarm Transmission: Proven Reliability Meets Modern Efficiency

Our SaaS platform builds on decades of innovation from market leaders, designed for simple, secure management from anywhere. We rely on trusted, long-term partnerships to deliver the latest innovations at the best price — with no hidden costs.

Multi-Technology: From Analog to All-IP

Modern infrastructure centralises voice and IP communications, enabling seamless connection of intrusion, fire, lift, and care systems to the alarm management platform of your choice.

Easy Migration: Hybrid Services for Growth

Access a unique ecosystem tailored to your needs and built to scale without compromise. With deep expertise in outsourcing mission-critical systems, our team ensures a smooth, fast, and successful transformation.

Services
Currency:

Instance

Shared

Included

Dedicated

from 250€ / month *

Enterprise

Contact us

Alarm Management (AMS)
Selected platforms
Any
Any
Price per connection
3€ / month *
2€ / month *
General Protocols (Integrations)
100+ included
100+ included
100+ included
Premium Protocols (Integrations)
Included
250€ / protocol
Connect Alarm Systems
Connect Cloud Providers
Connect Alarm Receivers
Architecture
Cloud
Cloud
Cloud or On-Prem
SLA
Start or Plus
Plus or Advanced
Plus or Advanced
Serial Connectivity
IP Connectivity
VoIP Connectivity (Analog/SIP)
Accounts (ID/PROM)
Generated
Custom
Custom
Supervision (Polling)
Fixed
Custom
Custom

Compliance

EN 50136
VdS 3500
UL / ULC
More (Framework)
Instance
Included
from 250€ / month *
Contact us
Free Trial
30 Days
30 Days
Contact us
* Commissioning fee, currency exchange rates and volume discount may apply.
Legend:
Included
Optional

Support Plans

Start

From
100€ / month
  • SLA
    96.00%
  • E-mail support
  • 24/7 emergency callback
  • Phone support
  • Live chat support
  • Account manager

Plus

From
250€ / month
  • SLA
    99.00%
  • E-mail support
  • 24/7 emergency callback
  • Phone support
  • Live chat support
  • Account manager

Advanced

From
1000€ / month
  • SLA
    99.90%
  • E-mail support
  • 24/7 emergency callback
  • Phone support
  • Live chat support
  • Account manager

Contact

Sales

Tell us more about your project! Whether you have questions about our services or would like to see our solution in action, we're here to help.

Book your demo

Technical Support

Technical challenges can be an obstacle to your success, which is why we offer support plans to help you achieve your goals.

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Integrations