Embrace Cloud Technology into Your Own Environment

Modernize alarm reception with Farwest. Designed for seamless connectivity and the widest compatibility range of security brands in the industry.

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Alarm Transmission: Proven Reliability Meets Modern Efficiency

Our SaaS platform builds on decades of innovation from market leaders, designed for simple, secure management from anywhere. We rely on trusted, long-term partnerships to deliver the latest innovations at the best price — with no hidden costs.

Multi-Technology: From Analog to All-IP

Modern infrastructure centralises voice and IP communications, enabling seamless connection of intrusion, fire, lift, and care systems to the alarm management platform of your choice.

Easy Migration: Hybrid Services for Growth

Access a unique ecosystem tailored to your needs and built to scale without compromise. With deep expertise in outsourcing mission-critical systems, our team ensures a smooth, fast, and successful transformation.

Services
Currency:

Per Instance

Essential

Included

Professional

from 500€ / month

Enterprise

Contact US

Per Connection (Tiered)

from 2€ / month

from 2€ / month

Volume-based

Nb. Connections

Unlimited

Unlimited

Unlimited

Automation

Sur-Gard IP

Multiple

Multiple

Integrations

Standard IP Alarm Protocols

Premium IP Alarm Protocols

from 250€ / month

VoIP Alarm Systems *

Cloud Alarm Providers

 

 

 

Features

Polling Frequency

Low (Daily)

Medium (Hourly)

High (Minutely)

Remote Orders

Media Support

More (Features)

 

 

 

Infrastructure

SLA (up to)

Start

Advanced

Enterprise

Data Residency *

Switzerland

Limited Regions

30+ Regions

Logs History

90 days

90 days

Custom

24/7 NOC Monitoring

VPN/MPLS

 

  

Marketplace

AI Filtering

SIP-Trunk

 

 

 

Free Trial

30 days

* Commissioning fee, currency exchange rates and volume discount may apply.
Legend:
Included
Optional

Support Plans

Start

From
100€ / month
  • SLA
    96.00%
  • E-mail support
  • 24/7 emergency callback
  • Account manager
  • Phone support
  • Live chat support

Plus

From
250€ / month
  • SLA
    99.00%
  • E-mail support
  • 24/7 emergency callback
  • Account manager
  • Phone support
  • Live chat support

Advanced

From
1000€ / month
  • SLA
    99.90%
  • E-mail support
  • 24/7 emergency callback
  • Account manager
  • Phone support
  • Live chat support

Contact

Sales

Tell us more about your project! Whether you have questions about our services or would like to see our solution in action, we're here to help.

Book your demo

Technical Support

Technical challenges can be an obstacle to your success, which is why we offer support plans to help you achieve your goals.

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Integrations

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